90% of happy customers don't leave reviews.
We reacquire them.
76% of buyers read reviews before choosing — yet fewer than 1 in 10 happy customers ever leave one. We reactivate your past customers and capture every new one, so you outrank competitors and win more calls.
90% of happy customers don't leave reviews — because nobody asks.
84% of people trust reviews as much as a personal recommendation (BrightLocal, 2023). But most satisfied customers simply forget to leave one. Meanwhile your competitors with more stars get the clicks, the calls, and the sale.
- ✕Past customers sitting in your CRM, forgotten
- ✕Awkward, manual review-request texts
- ✕Negative reviews going unanswered
- ✕Lower Google ranking = fewer leads
One platform that asks, follows up, and routes—so the 5-stars roll in.
Reacquired imports your customer list, sends perfectly-timed SMS and email requests, and intelligently directs unhappy feedback to you privately—while celebrating the happy ones publicly.
- Reactivate years of past customers in one click
- Automatic requests after every new job
- Smart routing protects your rating
- Reply to reviews from one inbox
A one-star rating increase can boost revenue by 5–9%.
"We went from 47 Google reviews to 312 in six months. Our phone literally doesn't stop ringing now."
"I tried doing this manually for years. Reacquired set it up in an afternoon and we doubled our review velocity."
"The past-customer campaign alone brought in 78 new reviews from people I hadn't spoken to in years."
Go live in an afternoon. See reviews this week.
Connect your customer list
Upload a CSV or sync your CRM, POS, or booking software. We'll dedupe, clean, and tag everyone in seconds.
Send branded review requests
We send perfectly-timed SMS and email asks from your business name—across past customers and every new one going forward.
Watch the 5-stars roll in
Happy customers post to Google. Unhappy feedback routes privately to you—so you can fix issues before they go public.
5-minute setup
Connect a CSV or your CRM and you're sending today.
Rating protection
Smart routing keeps unhappy feedback off public sites.
Rank higher locally
More fresh reviews boost your Google Map Pack position.